FAQ - Will Dylan
Tribal

Q? HOW LONG HAVE YOU DONE THIS? ETC

A. WE HAVE SUCCESSFULLY COMPLETED OVER 100s of PROJECTS IN 2 YEARS.


Q? WHY SHOULD WE HIRE YOU?

A. WILL DYLAN IS A GREAT CHOICE IF ART/STYLE IS A PRIORITY BUT YOU ALSO DESIRE EXTENSIVE DOCUMENTATION AND A GREAT EXPERIENCE. 


Q? DO YOU WORK ALONE?

A. SELDOM. VIDEO PRODUCTION INVOLVES TEAM WORK. WE NORMALLY WORK WITH AN ASSISTANT AND/OR A 2ND SHOOTER, DEPENDING ON SITUATIONS ADDING AN EXTRA HOUR OR TWO TO THE COVERAGE, IF NEEDED, IS MORE COST EFFECTIVE THAN A 2ND SHOOTER. OUR STUDIO IS LOCATED AT THE HEART OF SINGAPORE, 264B SOUTH BRIDGE ROAD.    


Q? WHAT KIND OF EQUIPMENT WILL YOU BRING WITH YOU?

A. WE HAVE MULTIPLE CAMERAS, VARIETY OF LENSES, AND LIGHTING TO HANDLE ANY SITUATION. WE HAVE ALL KIND OF GEARS FROM BASIC TRIPOD, CAMERAS TO DRONE, GIMBAL, LIGHTS, STROBE. 


Q? DO YOU DEVELOP YOUR OWN FILM?

A. 100% DIGITAL, NO FILM.WE  SHOOT RAW AND MANAGE THE EDITING FOR PHOTOS AND XAVCS MP4 HD/4K FOR VIDEOS.YOUR PRINTS & ALBUMS ARE MADE OFFSITE AT A PROFESSIONAL COLOR LAB.


Q? WHO WILL ACTUALLY TAKE OUR PICTURES OR VIDEOS

A. DYLAN HIMSELF ALWAYS PLANS ON BEING THERE. ONLY IN THE CASE OF AN EMERGENCY WOULD THERE BE A SUBSTITUTION. THIS HAS YET TO HAPPEN.


Q? DO YOU OFFER A PHOTOBOOTH

A.WE  DO NOT, BUT WE THINK THEY ARE AWESOME.


Q? WILL YOU EDIT AT OUR LOCATIONS?

A. SORRY. OUR SCHEDULE OF SHOOTING & EDITING JUST DOESN’T ALLOW IT. BUT I’M VERY ACCESSIBLE VIA PHONE, EMAIL, GOOGLE DOCS, ETC.


Q? WHO OWNS THE COPYRIGHT TO THE PHOTOS?

A. THE PHOTOGRAPHER SHALL OWN THE COPYRIGHT IN ALL IMAGES CREATED AND ALL PHOTOGRAPHIC MATERIALS. THE PHOTOGRAPHER HAS THE RIGHT TO USE THE IMAGES, WITHOUT COMPENSATION OR NOTIFICATION TO THE CLIENT, IN ANY OF THE FOLLOWING WAYS: REPRODUCTIONS FOR THE CLIENTS AND BOTH CLIENT’S FAMILIES AND FRIENDS, FOR THE PHOTOGRAPHER’S PORTFOLIO, SAMPLES, SELF-PROMOTIONS, ENTRY IN PHOTOGRAPHIC CONTESTS, ART EXHIBITIONS, EDITORIAL USE, ADVERTISEMENTS PROMOTING THE PHOTOGRAPHER OR PARTNERING VENDOR, PHOTOGRAPHER’S WEBSITE, ANY PARTNERING WEBSITE, FOR DISPLAY WITHIN OR ON THE OUTSIDE OF THE PHOTOGRAPHER’S STUDIO, ON A BLOG, IN A MAGAZINE, BOOK, APP, SOCIAL NETWORK, OR ANY MEDIA NOT YET INVENTED.


Q? BUT WHAT IF I DON’T WANT YOU TO USE MY PHOTOS?

A. PROMOTIONAL USE OF THE IMAGES IS HOW I GET NEW BUSINESS. I ALSO LIKE TO WIN AWARDS AND GET PUBLISHED. IT’S EXTRA MOTIVATION FOR YOUR PHOTOGRAPHER TO DO THEIR BEST. IF YOU REALLY WANT TO APPROVE EACH USE THE IMAGES OR HAVE THEM ALL KEPT PRIVATE… LET ME KNOW YOUR CONCERNS AND WE’LL SORT IT OUT.


Q? SO THEN WHAT ABOUT THE CLIENT’S USE OF THE PHOTOS?

A. AN EXCLUSIVE PERSONAL USE LICENSE IS GRANTED TO THE CLIENT TO REPRODUCE, PRINT, MODIFY AND/OR DISPLAY THE IMAGES PROVIDED BY THE PHOTOGRAPHER TO THE CLIENT FOR NON-COMMERCIAL PURPOSES. THE CLIENT WILL RECEIVE HIGH-RESOLUTION, NON-WATERMARKED, EDITED, COLOR CORRECTED, DIGITAL FILES (NOT THE RAW IMAGES). THE CLIENT SHALL NOT SELL SAID IMAGES OR FALSELY REPRESENT THE AUTHORSHIP OF THE IMAGES. THE CLIENT AGREES TO INCLUDE “PHOTO BY WILL DYLAN” OR “PHOTO BY WILLDYLAN.COM” WITH ANY PHOTO OR SET OF PHOTOS PUBLISHED PUBLICLY: ON THE INTERNET, FACEBOOK, BLOG, NEWSPAPER, MAGAZINE, ETC. THE ONLY ACCEPTABLE NON-CREDITED USE WOULD BE FOR PRIVATE DISPLAY IN THE HOME. ANYONE NOT NAMED ON THE CONTRACT SHOULD ORDER PRINTS FROM THE PHOTOGRAPHER-PROVIDED ONLINE GALLERY AND NOT BE GIVEN THE DIGITAL FILES.


Q? CAN WE HAVE THE RAW IMAGES?

A. NO. A “RAW” IMAGE IS THE FILE RIGHT OUT OF THE CAMERA. THESE RAW FILES DON’T LOOK ANYTHING LIKE THE FINISHED PRODUCT. NOW IF YOU MEAN THE DIGITAL PHOTO FILE ALL TOUCHED UP AND COLOR CORRECTED? THEN YES, YOU GET THOSE!


Q? WILL YOU WORK WITH SAME-SEX, LGBT, GAY, LESBIAN, TRANSGENDER, POLY ETC CLIENTS?

A. YES! WILL DYLAN IS A PROUD SUPPORTER OF MARRIAGE EQUALITY.


Q? WHAT DO YOU MEAN BY “IMAGE RETOUCHING” INCLUDED IN THE PACKAGES?

A. REMOVAL OF SKIN BLEMISHES, WRINKLES, OR SOMETHING DISTRACTING FROM THE BACKGROUND OF A PHOTO. REMOVAL OF SKIN BLEMISHES ON VIDEO IF REQUIRED. SPECIAL REQUESTS FOR CHANGES, EDITS, EFFECTS, ETC ARE EVALUATED ON A CASE BY CASE BASIS AND WE RESERVE THE RIGHT TO CHARGE EXTRA OR JUST SAY NO.WE  WILL NOT PHOTOSHOP ANYONE TO RESHAPE BODY PARTS, TRIM FLESH, FIX WHAT HAPPENS AT THE TOP OF AN ILL-FITTING DRESS, ADD IN SOMEONE/SOMETHING THAT WASN’T THERE, OR MAKE A B&W IMAGE WITH SPOT COLOR.


Q? CAN WE HIRE YOU?

A. SUBJECT TO AVAILABILITY, MOST LIKELY, YES. WE’LL PASS ON OPPORTUNITIES THAT PUT RESTRICTIONS ON OUR CREATIVITY, DO NOT MATCH UP WITH MY STYLE, OR IF YOU WANT US TO REPRODUCE ANOTHER PHOTOGRAPHER’S/ VIDEOGRAPHER’S WORK.


Q? WHAT’S REQUIRED TO RESERVE YOUR SERVICES FOR OUR DATE?

A. BOOKING A DATE DOES REQUIRE SIGNING A CONTRACT AND MAKING THE FIRST OF THREE PHASE BY PHASE COMPLETION PAYMENTS EQUAL TO 1/3 OF THE PACKAGE TOTAL. MORE DETAILS ABOUT PRIVACY, PAYMENT, SHIPPING, REFUNDS


Q? WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

A. WE ACCEPT PAYMENTS VIA CHEQUE, PAYPAL OR CASH.


Q? WHAT IF I HAVE MORE QUESTIONS?

A. WE’D LOVE TO ANSWER THEM. INFO@WILLDYLAN.COM


Q? HOW SOON SHOULD WE RESERVE OUR DATE?

A. ASAP! WE ARE MOSTLY BOOKED A YEAR IN ADVANCE. IF WE HAVE YOUR DATE AVAILABLE DO NOT DELAY. NO DATE IS HELD FOR ANYONE, FOR ANY LENGTH OF TIME, WITHOUT A SIGNED CONTRACT & PAYMENT.

Powered by SmugMug Log In